Custom Rug Frequently Asked Questions

What is a custom hand-tufted rug?

A custom hand-tufted rug is a rug made by hand using a tufting tool that pushes yarn into a canvas base. It offers design freedom, excellent durability, and vivid colors — all tailored to your specifications.

 

Can I upload my own design or photo?

Yes! You can upload your own artwork, logo, photo, or idea — and we’ll turn it into a custom hand-tufted rug.

 

How long does it take to make a custom rug?

Production times vary by size and design complexity, but most custom hand-tufted rugs are completed within 1–7 business days after design approval.

 

How is custom rug pricing determined? Pricing depends on:

Rug dimensions
Number of colors
Design complexity
This transparent pricing approach ensures you only pay for what you order.

 

Can I walk on these rugs?

Yes — our hand-tufted rugs are sturdy and designed for both display and light floor use, depending on pile height and materials.

 

How do I care for my custom rug?

Routine vacuuming and spot-cleaning keep your rug looking fresh. For deeper cleaning, professional rug cleaners are recommended.